Unfortunately it is an unavoidable fact that down jackets lose some of their stuffing. This is due to the sharp feathers penetrating the soft lining.
However, if you believe that the jacket is losing an abnormal/unsatisfactory amount of feathers and you start to resemble a chicken please take the article with the receipt or proof of purchase straight back to the dealer where you bought the item from. They will contact our warranty department to find a solution for you.
If you bought your jacket direct from Burton.com simply email us with the details below and we will get back to you.
- Order number
- Phone Number
- Photos of the damage or problem