Sorry, but you cannot return an item that has been used.
By 'used' we mean used for the purpose that it was intended.
- Riding a snowboard then deciding you don't like it
- Wearing a t-shirt for a day and then finding out you don't like the color
- Going on vacation with you new Burton luggage and then deciding it is not big enough.
You are however allowed to try on and check out the products after delivery. If you decide you don't like the item please return it to us.
Essentially, you can do what you would normally do in a retail store environment without being made to pay for the item.