I received a faulty or incorrect item. What should I do? Joe Updated September 20, 2019 09:16 Follow Mistakes can happen. In these cases please contact us as soon as possible and we will arrange a speedy and easy solution as quickly as possible. Related articles How can I find a specific product? How do I exchange something? Returns | EU An item I want is out of stock. What can I do? Are items saved to the cart?